日本麦当劳屡越食品安全红线：牙齿塑料都有吃出

日本麦当劳屡越食品安全红线

McDonald's Japan apologized to customers on Wednesday after foreign objects were found in its food and said it was taking various steps to supervise manufacturing and its stores to ensure there are no recurrences.

因在其快餐食品中多次发现异物,日本麦当劳近日向消费者道歉。这家公司表示,将采取各种措施来强化监督食品的制作流程和各个店铺,以确保上述事件不再发生。(路透社)

麦当劳控股(日本)公司副总裁青木岳彦表示,麦当劳为造成这些不便和困扰深表歉意,但他强调,类似事件只是“个案”。

A customer complained to the Japanese arm of the fast food giant after finding a foreign body in a serving of potatoes from an outlet in Osaka, two senior vice presidents told a press conference in Tokyo. ?An independent investigation ordered by McDonald's determined that the object was a tooth but concluded that it had not been cooked, said McDonald's staff.

两名高级副总裁在新闻发布会上说,一名顾客在大阪麦当劳购买的薯条中发现异物后向公司投诉。由麦当劳指定的一个独立调查组证实,不明异物是一颗牙齿,但并未经过任何烹调处理。(法新社)

麦当劳方面称,他们没能找出这颗牙齿是如何混入食品中的,公司还在调查原因。在麦当劳看来,薯条原料在产地美国遭污染的可能性不大,而餐厅也没有发现哪名员工的牙齿最近脱落。

The customer, a mother with a small child, told a TV station that the store manager who visited her said the tooth had been "fried". "I received an apology only when the store manager came over," the customer, whose name was not revealed, told the JNN network.

这位顾客是一位小孩的母亲,她对一家电视台说,拜访她家的麦当劳经理提到这颗牙曾“油炸”过。没有透露姓名的顾客告诉JNN,“我只是在他来时得到了一句道歉”。(法新社)

事情发生后,这位顾客感到很害怕,因为她有很小的孩子,如果他们吃了这些薯条有可能被这颗牙齿噎到。

The incident is the latest public relations setback for the firm, and comes after a customer found a piece of vinyl inside a chicken nugget at an outlet in the northern city of Misawa. There was a similar case of contamination at a Tokyo branch. The company also said a tiny piece of hard plastic was found in a sundae in the northeastern city of Koriyama in December.

这是麦当劳公共关系恶化的最新一起事件,在此之前,一名顾客在三沢麦当劳购买的麦乐鸡中发现了塑胶物。在东京的分店中,发生了类似污染事件。此外,公司也承认,去年12月,在东北部郡山的麦当劳,有一片硬塑料片混入了新地冰淇淋。(法新社)

麦当劳日本副总裁青木岳彦承认,麦当劳销售的食品中出现过异物,包括“麦满分”汉堡中发现塑料。不过,这些是“个案”,麦当劳的食品安全管理不存在系统性问题。青木岳彦表示,“我们的目标是实现零状况。我们正竭尽全力一个接一个地处理这些问题”。

The company has said it is investing in measures to improve product quality, such as unannounced audits of suppliers and distribution of more food-quality information to customers.

麦当劳表示,公司正强化各项措施改善产品质量,比如对供应商实施秘密审计并向消费者提供更多食品质量信息等。(共同社)

麦当劳在日本的门店数量超过3000家,日本麦当劳公司去年10月预计,2014年将净损失1.43亿美元,为11年来首次出现净损失。从全球看,2014年11月,麦当劳在美国的销售额下降4.6%,为预期的两倍。麦当劳全球销售额下降2.2%,已是连续第六个月下降。受产品安全问题影响,日本麦当劳股价连续6天下跌。

来源:经济参考报